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Frequently Asked Questions

We’re Happy to Answer any Questions you may Have!

It all depends on breed, size and condition. We can happily give you a quote on the phone or via text, email or FaceBook. Some groomers base pricing on weight, but that ends up being unfair for some clients. We do our best to tailor the experience to your pet 🙂

Nope! Our vans are state-of-the-art and self-contained. We just need to see your smiling face and your happy dog! Watch out, some groomers tend to charge more AND need to ‘borrow’ your water and electricity.
Unfortunately, No. Besides the insurance liability, we’ve found that your dog does best when he or she is 1-on-1 with the groomer. That way they can bond and there isn’t the distraction of mommy and daddy to want to get to, or play with.
We recommend you reschedule at the time of your current grooming if at all possible. Any of our groomers will be happy to schedule appointments in the future for you, right there on their iPad! Some clients even book 6+ months of grooms in advance to ensure they don’t get caught at the last minute without an appointment!

We accept all credit cards, cash or checks. We can accept credit cards directly through our iPads if that is required – please note though, that there is a 3% surcharge for credit cards.

Yes! Our system will automatically send out appointment reminders the day before your scheduled grooming.
Things happen and that’s not a problem! Simply call or email and let us know, we can reschedule you on the spot, or leave it open-ended for the time. Just as long as we don’t show up and you’re not home! 🙂
They’re the Best. We have over 100 5-star reviews on Facebook, Yelp, Google and around the web and our Facebook page is one of the most-liked mobile dog groomer pages in the country!